Lit Path, Inc.
Enhancing UX to bridge therapist-patient communication
SUMMARY
Lit Path, Inc. is a nonprofit addiction recovery platform that serves 50+ therapists and 2,000+ active patients. In order to foster better communication and connection between therapists and patients, I led a team in enhancing UX by streamlining therapist onboarding processes and optimizing display of therapist information, eliminating therapist onboarding error rates from 30% to 0%.
TIMELINE
Oct - Feb 2024
TEAM
4 Designers, 7 Engineers, 1 PM
ROLE
Design Manager/Lead
Solution: Therapist Onboarding
Solution: Public Therapist Profile